Best Loan Experience

Johns Hopkins Federal Credit Union wins MemberXP 2022 Best of the Best award

member comments

MemberXP, a member experience solution from CU Solutions Group, has named Johns Hopkins Federal Credit Union as one of its 2022 Best of the Best award winners. This award is given to credit unions that have consistently provided exceptional member service, as reported by members. The award is independently granted by MemberXP based on specific and rigorous criteria. Taking into consideration the extreme challenges of delivering extraordinary member service during a nationwide pandemic and economic crisis, this year’s award winners reflect some of the most agile and responsive credit unions. The platform tracks specific experiences, such as applying for a loan, conducting a transaction — mobile, online, or in branch — or opening a new account, and turns qualitative data into quantifiable and actionable information for the credit union. JHFCU was awarded “Best Loan Experience”.

 

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