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For secure email messaging, please login to your account and click "Contact Us".
Routing Number: 252076235
How would you like to get in touch with us?
Phone
Local: 410-534-4500
Toll-Free: 1-800-JHFCU-70
Account Verifications Fax Line: 410-889-7303
Member Service Request Fax Line: 410-558-9037
Chat
Get your questions answered quickly by Geneva, your helpful chatbot. Look for the chat icon to start chatting.
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Johns Hopkins Federal Credit Union
2027 E. Monument Street
Baltimore, MD 21205
*DO NOT include personal data. To discuss detailed account information, please login to your account online and select “Contact Us” to send a secure message.
Lost or Stolen Card: 410-534-4500 or 1-800-543-2870
During business hours: Press 6, then 2
After Hours: 855-735-0533
Activate Card or Select PIN: 1-800-992-3808
To Verify Visa Transaction after Receiving Text or Voicemail Alert: 833-735-1897
Important reminders:
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Protect your account and card: Please note that JHFCU will never ask for your full Social Security Number, Card PIN, or CV2 code. If you get a call asking for that information, it is most likely a scam. Click here for more details on how to protect your account and card.
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Send us general comments, questions, or concerns: Please e-mail us at answers@jhfcu.org (please do not include sensitive information, as this is not a secure email). For secure messaging about your account, please log into your account and select the "Contact Us" link.
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Send us feedback: If you would like to send us feedback about one of our employees or an experience you had at one of our branches, please fill out our Online Employee Comment Card.